Procuring an automation tool for a service organization is a step ahead towards enhancing productivity and reducing scope of human error. The other benefits also include reducing Clean Data, Time saving, increased billing, analytics, greater resource utilization, and ease or working. Hence considering the efficiency of the system is of greater importance than price.

Generally reasonable and fairly price solution is more efficient in terms of quality, features, and after-sales support compared to cheap ones. The focus should be made on offering more value to every single customer than what is extracted from them in terms of pricing. The difference in price is negligible in a longer period if calculated rationally based on the time and effort an efficient solution reduces on daily basis.

Here is why the lowering price is deadly and suicidal for both vendor and customer:

• Lowering down prices might be solving the wrong problem.
• With many SaaS products, the problem isn’t that prices are too high (quite the opposite), it’s that they are not providing enough value due to cheap pricing.
• Lowers ability to provide quality and good customer support from experienced professionals.
• Lack of software updates.
• Chances of a complete shutdown of the vendor’s business and loss of data.