With feedback from more than a dozen law firms, it has been observed that an integrated single practice automation solution provides numerous advantages over the standalone solution. Firms are able to centralize and access data across all the modules of their practice. Having access to all the divisions of workflow like matter management, integrated CRM, activities management, time tracking, invoicing/billing, HRMS, etc. along with an analytical presentation on a single platform, can help in streamlining the daily task as well as effective periodical review. The value of comprehensive technology embedded in law practice can be derived in the form of increased efficiency, productivity, profitability and quality of Law Practice.
Also, an integrated platform is economical compared to multiple standalone tools in terms of licenses, service, and support. Further, for small and medium-sized law firms, an integrated cloud-based system procured on a subscription model can eliminate the need for in-house technical staff as well as infrastructure. It yields benefits of quality service in no turnaround time along with numerous ongoing updates.
In a study conducted by Blue Hill Research on 34 small and medium law firms having 5 to 29 associates, Which adopted integrated single practice automation solution; the following enhancements were noticed compared to their counterparts using legacy standalone apps:
- Delivery of greater total billing,
- Improvement of internal efficiency of the practice,
- Completion of more tasks to very high client satisfaction, and
- Engagement of additional new clients through development activities to a greater extent.
Source: Blue Hill Research
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