Top 3 Reasons Why Law Firms Should Adopt Online Payments?

by Simpal Kumari
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Does your law firm offer online payments options to your clients? If not, now is the time to begin!

The use of credit cards for payment in India was not acceptable before the 90s. However, Legal consumers today have different expectations than legal consumers five years back. Whether it’s with their bank, doctor, or their lawyer, they are accustomed to conducting business and obtaining information online.

And one of the most common practices 21st-century consumers do on a regular basis is paying their bills online. Don’t be surprised if I tell clients aren’t the only ones that benefit from online payments. In fact, law firms benefit in a variety of ways as well.

Still not convinced? Consider the reasons below for expanding your legal firm’s payment opportunities in 2022.

To understand what makes online payment profitable for law firms let’s head on toward the Top 3 Reasons Why Law firms Should Adopt Online Payment?

  1. Convenient & Effortless Billing:
    According to Fiserv, a multinational finance corporation, 74 per cent of households with internet access have paid bills online. A credit or debit card is preferred by 65 per cent of consumers. Moreover, paying legal payments online is as simple as paying a daily utility bill.

    It allows you to provide a secure payment link to clients by email or text message. Alternatively, you might incorporate a payment button on your website and allow your customers to pay whenever it is convenient for them.

    Hence, accepting online payments from your customers makes bill collection simple and effortless. Furthermore, the payment sending and receiving process is automated, reducing the risk of human error. Your firm receives the funds immediately, with no chance of cheques bouncing and the associated costs.

    Additionally, with a streamlined payment system, your legal firm’s workload will be minimized as billing cycles are shortened and printing and mailing costs are reduced. Online payment is a convenient way to maintain track of your payment history, keep track of your accounts, and track each transaction.
  2. Customer Satisfaction:
    Because of the timeliness and security of online payment choices, clients are driven to make decisions, and satisfaction is a common result of these needs being met.

    Customers nowadays expect to be able to pay online from anywhere at any time utilising online methods, and your company will be able to accept payment faster and with more security.

    Through online payment, an illusion of transparency is generated. As a result, it helps you gain more trust from your clients because they perceive your organisation as more trustworthy.

    As evidence, 46% of customers who receive e-bills report higher levels of satisfaction. The good news for small firm lawyers that embrace online payments is that it improves client satisfaction and allows your firm to compete with the 62 per cent of large and mid-sized firms that already do.
  3. Keeps eye on fraudulent activities
    Consider the fact that online court payments in Pennsylvania climbed by 23% in only one year, with $77 million received via online payment processing in 2014 alone, and this is all because of one of the reasons i.e. capacity to detect fraudulent activity.

    This tendency is reflected in most of the legal customers’ payment preferences as the online banking and financial service providers use trusted security procedures to keep your account data safe when you use online payment methods.

    The prior payment mechanism required the client to input sensitive and confidential information each time a payment request was made. There are various disadvantages to this, as well as a number of security concerns. Encryption is a characteristic of online payment systems that protect the sensitive information of the client.

The firm’s resistance to embracing online methods is hazardous to its success. As a result, a strong online payment system will make your practice more convenient than ever. For a law business to appear updated, technologically adept, and easy to work with, online payment is critical. And to help your firm with this and many additional features opt for LegalxGen’s FREE DEMO now.